Financial Counseling - Houston Metropolitan Federal Credit Union

Financial Counseling

Financial Counseling

Balance Educational Program -

Whether you're interested in developing a workable spending and savings plan, getting out of debt, taking a look at your credit report, buying a home, or planning for your financial future, Your Credit Union wants to help. That's why we've provided access to free and confidential financial counseling and education through BALANCE.

Toll-Free Infoline - 1-888-456-2227

Certified counselors are available to answer your questions about money management and other personal finance topics.

Debt Management Plan
Many of our clients work with their counselors to explore the option of a Debt Management Plan (DMP) for repayment of their unsecured debts. The DMP can offer lower interest rates, a cessation of certain fees, and lower required monthly payments. We work directly with your creditors on your behalf. Over the years, the plan has helped hundreds of thousands of people save millions of dollars and pay off debts, and move closer to their financial goals.

Credit Report Review
We can review your credit report and answer questions about credit scoring, building a strong credit history and correcting any inaccuracies that appear.  After the call, our counselors can provide additional education materials on an array of topics tailored to meet your needs.

You are entitled to a free copy of your credit report every 12 months from each credit reporting company. You can request your your free credit report at

Homeownership Coaching
Housing can be an overwhelming subject to tackle on your own, whether you are dreaming of owning your first home, or struggling to make mortgage payments on your current home. Our counselors are readily available to help you make sense of it all.

Rental Coaching
We offer free education on building credit and becoming a desirable tenant. Our specialized rental counselors will help you develop a personalized spending plan and provide you with advice for saving money, increasing income, and reducing debt.

Bankruptcy Coaching
If you are facing bankruptcy, our counselors can provide you with required pre-filing and pre-discharge education and counseling. Our pre-filing bankruptcy education program is designed to help you explore all of your debt repayment options so that you can be fully informed before making this major financial decision. Our pre-discharge education program explores life after bankruptcy through such topics as how to rebuild credit, manage your money, and avoid future financial crises.

Contact Information
To speak with a counselor, call BALANCE at 888.456.2227 or fill out the contact form on