Cybersecurity - Houston Metropolitan Federal Credit Union



Equifax Data Breach

Equifax, a leading credit report provider, recently announced that 143 million people could be affected by a recent breach of its data system. Data impacted includes names, Social Security numbers, birth dates, addresses, and driver's license numbers. It is also estimated that 209,000 credit card numbers were discovered as part of the hack.

We suggest that members closely monitor their account and credit reports to catch any suspicious activity.

Here's What You Can Do

Rest assured, HMFCU will work with our members who may have been affected by this data breach.

Protect Yourself from Identity Theft

Identity theft is no joke, but with a few simple tips, you can keep your information more secure – both online and off.
  • Review your account statements frequently. Use online banking or our mobile app and sign up for eStatements for easy and secure account monitoring.
  • Shop carefully online and only use secure sites. You can check by looking for the “https” in a domain name (instead of just “http”).
  • Do not use an ATM if it looks suspicious; it could be a skimming device.
  • Do not give your PIN to anyone over the phone. Often thieves steal a card and then call the victim for the PIN, sometimes claiming to be law enforcement or the issuing bank. We will never ask you for your PIN.
  • Don’t use public Wi-Fi when making online purchases. Only use private and secure networks to conduct sensitive business online.
  • Don’t include personal information when emailing or texting, including usernames and passwords, Social Security numbers and more.

    If you suspect fraudulent activity, or your card is lost or stolen, call us immediately. We’re here to help!

    Debit Card - 1-800-554-8969

    Credit Card - 1-800-442-4757